Blog Archive Mission Admission Pros and Cons of a Part-Time MBA

Blog Archive Mission Admission Pros and Cons of a Part-Time MBA Mission Admission is a series of MBA admission tips; a new one is posted each Tuesday. This time of year, we get an increasing number of questions about part-time MBA programs. So we thought we would take a look at some of the pros and cons of this MBA option. As for the pros, the one candidates cite most frequently is that the part-time MBA has a limited opportunity cost. Unlike the full-time MBA student, the part-time MBA student does not miss out on two years of salary and still has the opportunity to earn raises and promotions while completing his/her studies. Furthermore, firm sponsorship seems to be more prevalent for part-time MBAs, so candidates who have this option can truly come out ahead, with a free education and continued earning throughout. Beyond the financial rationale, many part-time MBA students see an academic advantage; they can learn both in the classroom and at work and can then turn theory into practice (and vice versa) in real time, on an ongoing basis. Of course, a cynic might add that another pro is that part-time MBA programs are generally less selective. So, some candidates who may have had a hard time getting accepted to a traditional two-year program may have a better chance of being admitted to a well-regarde d school in its part-time program rather than in its full-time program. As for the cons, many part-time MBA candidates feel that the comparative lack of structure means that networking opportunities within the class are more limited. While one part-time Kellogg student could complete the school’s MBA program in two years, another might complete it in five. As a result, with candidates completing the program at such different paces, students will not likely see each other regularly in the same classes, at the same social events, etc. In addition, in a traditional MBA environment, academics always come first; in a part-time environment, work typically comes first, and academics come second (or even third, after family). In other words, the full-time program generally involves greater intensity with regard to the classroom experience, given that it is the sole focal point of students’ lives. Another thing to consider is that some MBA programs do not offer all of their “star” faculty to part-time students (something that candidates should definitely ask about before enrolling) and offer limited access to on-grounds recruiting. With this post, we are not trying to offer a definitive “answer” or present a bias for a particular kind of program, but are simply trying to present some objective facts for candidates to consider as they make informed choices for themselves. Share ThisTweet Mission Admission

Customer Complaints A Of Life And A Part Of Doing Business

Customer complaints are a fact of life and a part of doing business. You can never make everyone happy all of the time, but an organisation must have procedures in place based on organisational policies, legislation and/or codes of practice for processing complaints in an attempt to make the customer happy. You must be aware of these procedures and follow them. A good organisation does not hide from complaints, it: †¢ Is open to receiving a complaint †¢ Knows how to deal with a complaint †¢ Is happy to deal with the complaint †¢ Uses complaints as a learning exercise †¢ Follows procedure and works within legislation and codes of practice A company that hides from a complaint avoids the opportunity to resolve the complaint, which reduces the†¦show more content†¦Look at alternatives you can offer, use any discretion you have to provide a solution. Give the customer the range of options available. Once the customer has chosen an option they are happy with, the next step is to follow up and ask them if everything is satisfactory. A loyal customer can be gained by simply making sure they feel like their complaint was dealt with professionally and fairly. Learning from complaints is critical. Every complaint that the organisation receives is an opportunity to evaluate and maybe do things better in the future. Good organisational complaint processes allow the organisation to make positive changes to the way that it does things. Legislation Every industry is covered by legislation. They will have their own codes of practice and these are developed to meet the standards of the legislation. They do have variations, usually in excess of basic requirements. There is various state and federal legislation governing sales in Australia to protect the rights of consumers which also imposes conditions on them in terms of their behaviour and expectations. Within each industry there may be a particular or special conditions and these should be reflected in the organisation’s procedures. Customers can return something: †¢ For a refund of the monies paid; †¢ For repair of the goods or replacement of the goods if the goodsShow MoreRelatedCompetitive Advantage of Store Design and Customer Handling in Retail1380 Words   |  6 PagesCOMPETITIVE ADVANTAGE OF STORE DESIGN AND CUSTOMER HANDLING IN RETAIL STORE DESIGN Good design creates the vital difference in today s competitive marketplace. Successful companies use design as a powerful tool in their marketing strategy by making better products and building a strong retail identity. Design creates a better environment at the workplace and projects the organizational image. Good design offers many benefits - a vastly improved quality; a defined statement of identity; anRead MoreCdp Part I1582 Words   |  7 PagesRunning Head: Career Development Plan Part I University of Phoenix Robert Bernard HRM 531/Human Capital Management Job Analysis Sales and Solutions Sales Promotion Representative: Persuades customers to use sales promotion display items of wholesale commodity distributor: Visits retail establishments, for example department stores, taverns, supermarkets, and clubs to persuade customers to use display items to promote sale of company products. Delivers promotion items, for exampleRead MoreEvaluate and Report Customer Service1202 Words   |  5 PagesEVALUATE AND REPORT CUSTOMER SERVICE Successful business depends on Customer Service. It is essential to understand that every employee is involved in customer service. Everyone in every organization is a customer of some kind. 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Due to the vehicle defects within the past year, top management will be forced to plan with three task factors in order to successfullyRead MoreHrm- Training Need Analysis1633 Words   |  7 PagesThere are so many ways for conducting a Training Needs Analysis, depending on your situation. One size does not fit all. Is the purpose of the needs assessment to: lead in to a design of a specific purpose improvement initiative (e.g., customer complaint reduction) enable the design of the organization’s training calendar identify training and development needs of individual staff during the performance appraisal cycle †¦ and so on and so on. In clarifying the purposeRead More Effective Written Communication Essay1590 Words   |  7 Pagescompany morale, and ultimately result in an increase in business profits. According to Dr. William C. Byham,â€Å"the successful organizations will be the ones best able to apply the creative energy of individuals toward constant improvement† (5). Yet, constant improvement is a value that cannot be imposed upon people. It has to come from the individual. The only way to get people to adopt constant improvement as a way of life in doing daily business is by empowering them. Empowering employees definitelyRead MoreThe Top 2015 Best Companies For Multicultural Women1420 Words   |  6 Pageslevel, employee’s benefits and perk packages, but also for their business philosophy, ethics, moral standards, and their business vision. Procter Gamble is a company that was named one the top five companies for multicultural women to grow, giving women of color and minorities the opportunity to excel in the corporate world (Working Mother Magazine, 2015). Proctor Gamble, also known as PG, is a public trade company and is also a part of the â€Å"SP500† companies. Their headquarters is located in Cincinnati

Different Style, Diffrent Register - 2883 Words

Written by: Mukhlash Abrar Different Style, Different Register? Essay question: Does style influence register or register influence style? Language is an interesting topic to discuss. Basically, Language is defined as a system of communication by sound, i.e., through the organs of speech and hearing, among human beings of certain group or community, using vocal symbols possessing arbitrary conventional meaning.[1] It means people use language to communicate and socialize among them. Language can be studied internally or externally. Internal discussion of language encompasses the structure of language such as phonological, morphological and syntactic structures. External discussion of language, on the other hand, discusses about†¦show more content†¦The notion of register presents the interface between the use of specific code and a particular configuration of situational variables. One way of pinpointing a register is to identify a communicative event along the dimensions.[11] Halliday distinguishes three general types of dimension: ‘field’, ‘mode’ and ‘tenor’.[12] T he three dimensions will be discusses point by point. The first point of dimensions is ‘field’. Field is social setting and purpose of the interaction.[13] Moreover, Hudson stated field is concerned with the purpose and subject-matter the communication.[14] From the two opinions, it is clear that ‘field’ deals with the purpose of interaction. In the case of an academic article in a professional journal, for example, the field should be the subject matter of the article, and the purpose in publishing it would be to spread the argument and ideas among academic colleagues.[15] The second point is ‘tenor’. Tenor depends on the relations between participants.[16] In addition, Stockwell mentioned that tenor refers to the relationship between the participants in the event.[17] For example, when a student is talking to a teacher, an offender to a police officer, an office worker to a superior, or a

Case Study of Tencent’s E-Commerce Strategy - 1327 Words

Case study of Tencent’s E-commerce Strategy Executive Summary Tencent’s E-commerce strategy didn’t work well. The company’s core business is QQ which is an online instant messenger. All of tencent’s other business will be rolled out base upon the QQ. They want people who use QQ can also shop online easily. So they made the strategy according to that point. They developed E-commerce websites which made no difference with Taobao and Tmall but didn’t make them to success. Why does this happen? What’s Tencent’s strategy? Introduction As Tencent announced to take 15% stake of JD.com[1], which is the largest online retailer of China, in March 2014, it also implicated the failure of Tencent’s previous e-commerce strategy. In the†¦show more content†¦At that time, most of the Internet companies focused on one area and entrenched their positions continuously until they gained the dominance in their battlefield. Tencent grew up in this competitive environment and started from QQ which is still the core business of it today. The target users of Tencent QQ are young netizens, a crowd which are willing to try new experiences and want to express themselves. The QQ provides a platform for these young men and they quickly accepted this new thing even in rural area of China. Now Tencent QQ is the most popular instant messenger platform in China that owns more than 2 billion registered users and the number of users simultaneously online has sometimes exceeded over 200 million in 2014[2]. This basic service is for free. However, huge numbers of people on QQ delivers great amount of traffic, which also brings business opportunities to Tencent. As expected, Tencent made great effort on taking advantage of those tons of traffic from two aspects. On one side, in order to strengthen users’ loyalty and stickiness, Tencent expanded into other online service such as Qzone(online community), QQ Friends and Tencent Weibo(social network) as well as Wechat, a social mobile application with voice and text messages mainly.On the other side, to gain profit Tencent also tried many ways by providing value-added services like QQ membership(users pay monthlyShow MoreRelatedEquity Valuation Analysis Report - Tencent Holdings Limited8305 Words   |  34 Pagesinternet valued added services (IVAS), mobile valued added services (MVAS) and online advertising and e-commerce. The internet services industry in China is at the growing stage due to technological advances leading to higher internet and mobile penetration within the country at a lower cost, as well as the strong economic growth upon China’s admission to the World Trade Organization (WTO). 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Nowadays, the most frequently used approach to make money forRead MoreSocial Media Business Model Analysis - Case Tencent, Facebook, and Myspace34799 Words   |  140 Pagesl Social Media Business Model Analysis - Case Tencent, Facebook, and Myspace Logistics Masters thesis Xiaoyan Hu 2011 Department of Information and Service Economy Aalto University School of Economics ABSTRACT The term of social media is becoming increasingly popular presently, the amount of social media users is growing dramatically, and the monetization of social media has been discussed in publications but not in details. Nowadays, the most frequently used approach to make money forRead MoreMarketing and Internet Service Industry Essay example10345 Words   |  42 PagesThree: Context analysis 30 3.1 External context analysis 30 3.2 Internal context analysis with SWOT 37 Chapter Four: Marketing Mix ----4P 39 4.1 Product strategy 39 4.2 Price strategy 40 4.3 Promotion strategy 42 4.4 Place strategy 43 4.5 Additional strategies A - Customer services 43 4.6 Additional strategies B -word of mouth campaigns 43 Chapter Five: Conclusion 45 References 46 List of Figure List of Tables Chapter One Introduction 1Read MoreGlobalization Strategy Of The Korean Pop Music9775 Words   |  40 PagesExecutive Summary Today hybridisation has become a globalisation strategy especially for cultural products. It is defined as a re-organisation of different cultural elements and creates new culture forms or produces hybrid cultural products which could reach a wider range of global audiences. Culture Technology (CT), a concept similar to hybridisation has been applied by Korean music labels in marketing their music products overseas. This has been viewed by many marketers and scholars as one of the

Datastor Company’s Quality problems and Their Solutions

Questions: Has DataStor Company had a quality problem (4 returned shipments in 20 days)? Can the problem with unaccepted shipments simply be caused by random variation? What evidence leads you to your conclusion? Attach supporting evidence from your data analysis. (Hint: you need to think about the following probabilities)? Answer: First of all, we have to draw the control chart for checking of the quality of the product. We have to use the xbar and R control chart for this purpose. We have to observe this xbar and R chart and we have to check whether any product below the lower control limit or above the upper control limit. The control chart for product of DataStor company is given as below: The above xbar shows that process is in statistical control. R chart also shows that the points are within statistical limit but there is a specific pattern and almost observations in the R chart is below the Rbar line. If the DataStor DS1000 hard drive production process at DataStor Company is in control, what percentage of the drives produced would be considered in nonconformance by Four-D? Solution: If the DataStor DS1000 hard drive production process at DataStor Company is in control, this means, all points are within 3sigma limits. Then we know that the probability or percentage of the drives produced would be equal to 0.3% approximately. If the DataStor DS1000 hard drive production process at DataStor Company is in control, how often would shipments be found unacceptable by Four-D? Solution: If the DataStor DS1000 hard drive production process at DataStor Company is in control, then there would be 3 in 1000 shipments found unacceptable by Four-D. What is the probability of four rejected shipments in the past twenty days assuming that the process has been in control all this time? Solution: If the process is out of control, then product will be rejected. But sometimes process is in statistical control but product or shipments will be rejected. This is due to specific pattern in xbar or R chart. The required probability is given as 0.003^4 = 0.000 approximately. Why were the defective products not detected before the shipments?How can the problem be fixed? Solution: The defective products are not detected before the shipments because total numeration of the product is not possible. Census inspection is very costly and for avoiding this cost, the method of random sample for quality check is selected in the company. So due to this reason, the defective products not detected before the shipments. If the problem with unaccepted shipments is due to an increase in drive nonconformances at DataStor, when were the low quality products produced (e.g., weeks,shifts)? What evidence leads you to your conclusion?Attach supporting evidence from your data analysis. Solution: For supporting this evidence, the R chart shows the specific pattern and thats why the process is out of statistical control. For statistically control process we need the random pattern of sample points within the control charts. We need to find out exact reason behind this by analysing the data. We draw the control chart for the PDQ on the basis of shifts. So improvements in shift pattern is necessary for gaining more quality for the product.

Sociology Investigation free essay sample

With the use of covert participant observation and study of secondary data, I will be analyzing and investigation the question â€Å"Why do girls do better at school than boys? † I will come to a conclusion on whether this question is correct and if it is true or not, then explaining the reasons why they do better or why they do not. Hypothesis – We believe that girls do better in school and this is because most girls can multi task and think about their future much more than boys who are trying to â€Å"live in the moment†. Boys are also socialized into being violent and being slightly rebellious so will not concentrate enough in lessons. Girls are however socialized to be respectable and get a good job to help the family and also to be sensible so they can raise children. Finally I feel girls generally can be distracted one day for many reasons but keep quiet and everyone knows not to annoy them, but on the other hand boys if they get distracted tend to disturb everyone around them. We will write a custom essay sample on Sociology Investigation or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Why do girls do better than Investigation Discussion of Secondary Data – In some research it highlights how boys by the age of eight are meant to have adopted these boys by the age of eight are meant to have adopted these perceptions and that from that age the perceptions and that from that age the gap between intelligence is visible. They saw that boys could become products of self-fulfilling prophecy. The research also shows that boys lag behind girls in nearly all subjects at A-level and GCSE. Girls from reception to year 5 said that girls were cleverer, performed better and more focused and respectful. Boys in reception, yr1 and yr2 had an equal split between boys and girls and in yr3 they all said girls were better showing as they get older the gap is bigger and more visible to see. Adults that also believe girls do better the research showed. In a separate investigation two groups we held both full of boys, the first was told that girls performed better than girls and the second were not. The first group performed significantly worse than the second. This could show how their poor performance could be because of low expectations of teachers. Stats – 25. 5% of entries by girls were A/A* compared with 19. 5% for boys. The gap narrows at A-level, with 27. 6% of entries which are girls were awarded A/A* compared with 26. 1%. Method – I am going to use covert participant observation to investigate my hypothesis. This will involve watching a lesson and recording notes on how behavior and attention differ between boys and girls. I will make sure that no one knows I’m doing this so they don’t change their behavior to make them look better or alter what they would do because they know they are being watched. It important to control these to make accurate results are noted down. I will then record my results in a need and structure paragraph using qualitative analysis. I am also going to do a survey asking an equal amount of boys and girls from a range of years asking if they think boys or girls do better in school. This will be good to do as a comparison could be made between my results and secondary data. The pros of this method are that we can easily compare secondary data and also with the survey being quantitative we can make a graph and with the qualitative data we can make a clear and detailed conclusion. The cons are when asking the survey it may be hard to get real opinions as boys may say boys do better in school because of their â€Å"honor† but really they believe girls do better. Ethical issues – Some issues I might face with this investigation is the use of covert participant observation because some people may feel they are being involved with something they don’t want to be involved with and that we are going behind their back as we have not asked them to be involved. They may not feel comfortable with being involved and we have to think about and respect that. Finally if we are watching teacher they may not feel that it appropriate for us to watch them and make notes as they are our elders and they may believe we are judging them. Pilot Study – I made my first pilot study in the first lesson of planning. Something I noticed were that the group behind us of all girls was planning and mind mapping ideas about how they could go about their investigation and started writing the norms. However the group of boys at the back we getting distracted said they would do it after the holiday and were clearly bored so tried to practice the covert participant observation method but were laughing and not doing it properly by as they were laughing and we knew they were watching us In turn automatically changing our behavior towards them. Evaluation of pilot study – From the pilot study we see that our hypothesis was correct and girls are more focused which maybe a reason why they have been shown to do better in school than boys. The study also highlighted how if you are caught using covert participant observation then people will change their behavior distracting them as well from their work also confirming my ideas about how boys distract everyone around them when they are bored. Presentation of results – Notes: * Girls seemed to settle in a lot quicker than boys. * More boys got more penalties than girls * Boys asking for pens and equipment Couples of boys and girls work better than two boys sitting together * Boys seen to distract a lot of people around then and the whole class are disturbed and the teacher had to stop * Boys are always the once making funny comments and trying to be the jokers * Some boys got a bad result in the end of term test they seem to just be fine with it and even use it as something to laugh about, also some girls do that and on one hand they may have struggled and then they get help but on the other they do sometimes use it as an excuse maybe just because they didn’t revise or concentrate in lessons Conclusion and discussion of results – My results strongly collaborate my hypothesis as they indicate that boys’ behavior is a lot worse than those of girls and this I feel is directly related to the lower grades on average that girls get. My results also show how boys have been socialized into being the class clowns and that to be popular they have to make rude or annoying comments that people laugh at. This highlights the idea about some boys just thinking about the current time and not there future, whereas on the other hand girls are thinking about their future. On the whole my results did collaborate with my hypothesis and from the results I got I feel girls are more focused and doing this investigation opened my eyes up to this fact and how boys do seem to be a lot less bothered and this in turn affects their school in terms of grades and results they receive at the end of their schooling lives. Evaluation of method – I used covert participant observation to gather qualitative information, this gave me detailed results that a structured conclusion would be made from. There were no problems with the use of the covert participant observation method and at the end I also spoke to some people and told them they had been filmed, they seemed fine about it but I was weary that some people may have not liked being watched and that is understandable so I was careful. The use of the survey allowed me to compare data that was gathered in research and the results we found out. Although next time I feel I could have asked a wider range of people and also a wider range of ages because students can often lie to make their sex or the opposite sex seem better and have biases because of one reason or another.

Logistics and E-Business in Dell Inc. The WritePass Journal

Logistics and E-Business in Dell Inc. Introduction Logistics and E-Business in Dell Inc. ). With the absence of retail stores and through call centers and phone orders, the company adopted a build-to-order assembly model through which it receives orders. Its website made a strong influence on software applications of its own customer service representations to establish a self service web application that enables customers to produce their own custom orders for personal computers.   Dell allowed customers to explore a number of computer configurations with the use of a ‘choice board’ capability, showing price differences for components that customers intend to include in their order. This PC order is then submitted through the website ecommerce, translating the order data into a design, ordering the components, and electronically scheduling the proper resources to complete the order (Kurbel, 2013).   Customer demand is also integrated from direct-sales channel that is linked to its back-end supply chain (Harsono, 2014).   The company is able to pursue an effective integration and implementation of e-commerce and supply chain management Noteworthy is the fact that Dell serves as a strategic supplier to British Airways, in which the former supplies desktops and notebook computers to the latter’s purchasing agents. Dell enables British Airways to buy and track orders to a Dell website that adopts customisation for the user’s needs.   The airline has adopted Dell’s e-procurement tools on its intranet, allowing authorised staff to make PC purchases through a portal that is directly connected to Dell’s system (Harsono, 2014). Not only does Dell support its business customers with e-procurement tools, but it also utilises e-commerce for its own e-procurement.   It was able to develop a specific e-procurement model aimed to be shared with its business partners. One feature of the model is the conduct of bids using electronic tendering, which Dell also uses when buying product components.   Through Dell’s adoption of process technology and e-business, it is able to communicate and collaborate with a range of business partners. Its build-to-order capabilities allow it to pursue significant improvements in its demand planning and accuracy of factory execution, reduce the time entailed in order and delivery, and improve customer service. It is worthy of note that Dell also partners with Accenture to create and foster a high-performance supply chain solution for planning and design execution. Its factory scheduling and demand-planning capacity and inventory management also became automated, through in formation technology utilisation and adoption of e-supply chain models (Harsono, 2014). Dell’s supply chain has been cited by several researchers as a model of excellence, which is made possible through a closed-loop supply chain and logistics techniques. Dell utilises a variety of techniques that maintain build-to-order operation. It has an assortment of process maps within its forward and reverse supply chains. Dell’s example suggests a need to provide emphasis on supply chain efficiencies in order to build customer value and carefully investigate its capabilities prior to the implementation of any specific collection of logistics approaches similar to its supply chain operation (Kumar and Craig, 2007).   In addition, Dell is constantly adjusting and improving its processes over time, in which its business model consists of working directly with customers and providing better value (Teece, 2010). Dell organised its value chain around the choice of products that it sells through its distribution system whereby it enables developing efficient capabilities on selecting the specific products to produce. Certainly, the whole strategy is reliant on available suppliers who are able to produce at highly competitive prices. It must be noted nonetheless that Dell did not bring significant enhancements to the technology of personal computers but is noteworthy for its combination of innovations of both suppliers and its own distribution systems in delivering compelling value to its customers (Teece, 2010).   An important point as well is that Dell does not utilise the Internet to create a marketplace; rather, it uses the Internet to exchange information on demand and inventory with its suppliers, thereby allowing suppliers to produce proper production levels and aid Dell’s supply chain towards improved complementariness of its supply and demand (Chopra and Van Mieghem, 2000; Har sono, 2014). By being a virtual IT department apart from being a PC vendor, Dell tracks all corporate-wide purchases visvis giving customers the convenience to order anytime at any place. Indeed. Dell has relied heavily on a few suppliers that also function as long-term partners (Chopra and Van Mieghem, 2000). Just-in-time production is implied in Dell’s logistics process, in which expected administrative problems related to large numbers of individual orders have been superseded by information technology. Dell has epitomised this move towards the system of building products to order and shipping them to the customer. It is important to note that the company has integrated its computerised management information system with its logistics software to aid the analysis of purchasing and selling of products.   Further, e-logistics allows Dell to view the big picture by capturing data for procurement, in which logistics-generated data are being sent to strategic decisions formulated by other aspects of the organisation. Apparently, the Internet has provided Dell real information of supply and demand, rather than a merely forecast one. E-logistics likewise enables a closer integration of Dell’s internal business systems with web-based functions, allowing the facilitation of colla borative solutions in the supply chain (Joseph, 2005). The company continues to integrate the Internet into its whole business process, such as procurement, online sales, and relationship management (Chou et al., 2004). Impact of Process technology and e-business on Dell The effect of process technology and e-business for Dell is increased customer value, in which the company enables to keep its retail customers to come back, helping the company to drive sales to more than $55 billion in 2004. Additionally, Dell utilises e-commerce to provide real-time information to its suppliers in the supply chain. In this regard, suppliers utilise this information to adjust their production time, in which they only produce the adequate components for Dell’s needs and adopt an appropriate mode of delivery to enable these products to arrive just in time for production (Ross, 2011). It must be noted also that the strong impact of e-business in Dell’s supply chain enabled it to deal with its more than US$ 100 million losses through a best practice example of impeccably incorporating e-marketing and supply chain management to boost its processes (Harsono, 2014). With Dell’s utilisation of e-business and process technology, the effect is its revolu tionisation of the business model in its core geo-product sphere with its manufacture and marketing of personal computers. Its adaptability and flexibility allowed Dell to acquire wealth by leveraging its revenue, utilising alliances to develop the right combination of products, and reducing change-related costs (D’Aveni, 2001). Another impact of process technology and e-business on Dell’s logistical and operational capability is its ability to deliver high customer value in relation to customisation, as well as lower process cost. Its direct selling of computer using web technology enables it to receive higher margins than conventional PC manufacturers, who need to share some margin with retailers. It is clear that retailers occupy a weaker position to utilise this e-business opportunity than other members of the supply chain. In terms of revenue, Dell’s direct sales model through its e-business channel made the company to continue obtaining increased margins compared to traditional computer manufacturers with resellers. It was able to effectively manage its ability to change prices and delivery times based on component availability. In the same manner, the company is able to work on its supply chain’s input and output ends to harmonise demand with supply (Chopra and Van Mieghem, 2000). Apparently, through Dell’s stance to use e-business, the results include increased efficiency in logistics and marketing processes, cost reductions, reduced inventory levels, decreased time-to-customer process to improve competitive situation, and lower time to market process (Shin, 2005). Conclusion This brief was focused on Del Inc. as it attempted to provide a critical evaluation of planning and organising in its efficient operations and networking activities. The discussion was centred on the impact of process technology and e-business on the company. Dell became a market leader in selling personal computers and services, employing direct selling to customers, enabling it to provide preconditioned systems for customers at a very competitive price. The company was successful in combining IT and front-and-back office operations. Its fast cycle of product development was based on a build-to-order e-business design. The build-to-order assembly model featured the use of call centers and phone orders rather than the usual retail store. Dell’s supply chain and logistics success is exemplified in its partnership with British Airways and Accenture. The company utilises e-commerce to provide e-procurement tools to its business customers and for its own e-procurement. The effects of Dell’s process technology and e-business are increased customer value; enhanced real-time information processes for suppliers; high customer value delivery in terms of customisation; lower process cost; increased margins;   reduced production cycles; increased efficiency in logistics and marketing processes; and decreased inventory levels. These impacts are enabled by a demand-driven supply chain that replaced the traditional supply chain approach. References Chopra, S. and Van Mieghem, J. A. (2000) Which E-Business is Right For Your Supply Chain? 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